Learn how connectivity and security transforms business in a cloud-based world.
By Nancy Ridge of Telecom Brokers As a technology adviser, I often consult with small and medium business (SMB) owners who recognize the importance of technology to the growth of their companies but don’t have the time to stay on top of the latest products and services available to them. As a result, I spend …
UCx is Making Life Easier for Our Small and Medium Business Clients Read More »
Customers are letting businesses know in no uncertain terms that they expect a tailored experience every time they log in or call. Delivering that experience is becoming a baseline requirement and many businesses depend on robust CRM systems to enable that personalized attention. But you can’t get full value from this centralized goldmine of …
UCx Integrator Supercharges Your Customer Experience via UC and CRM Integration Read More »
When I was a kid, I will never forget the first time I rode my bike to our local store that I had previously only been able to walk to. The wind in my face, the pavement moving so fast it was a blur. Not to mention how quickly I could get there…it was a …
When Was the Last Time your Business Experienced a Quantum Leap? Read More »
No other unified communications (UC) product delivers more functionality or value than UCx. And you don’t have to take our word for that – it’s racked up industry awards ranging from innovation accolades to multiple “UC product of the year” honors. But sometimes you don’t need all that functionality, all of the time, for everyone …
Winter is finally abating and warm days, long holiday weekends, and summer vacations lie ahead. As companies prepare for barbecue season, setting up call forwarding and preparing holiday phone schedules should be on the to-do list. The good news is, a unified communications (UC) platform like UCx can help companies manage all of these needs …
How UC Can Help Your Company Tackle Long Weekends, Holidays, and Summer Vacations Read More »
At TPx, our goal is to help you break free from the constraints of voicemail and email, to enable more productive, collaborative working. UCx, TPx’s award-winning Unified Communications (UC) solution, will revolutionize the way you do business by giving you the tools you need to add agility and flexibility to your everyday communications. Forget about …
Does your business have an old phone system that’s on its last legs? If it’s time for it to be replaced, you’ve got an important decision ahead of you. Buying the correct communications platform can truly make a difference to the success of your business. With this 2-minute video, you’ll learn the 9 key questions to …
Video: 9 Questions to Ask When Upgrading Your Phone System Read More »
Whether you’re a small company or a large enterprise, chances are you have requirements for international calling. And if you don’t now, there’s a good chance you will soon. In today’s global age, having at least a handful of customers, partners and employees that are based outside of U.S. borders is increasingly common. So, it’s …
3 Great Ideas for Using UCx to Expand Your Business Globally Read More »
Even with all kinds of advanced communications tools at our disposal, the humble text message still remains an integral part of everyday life. Perhaps the reason for texting’s staying power is its ubiquity. It doesn’t matter what kind of cell phone you have, or what carrier you use – you can still send a text …
Just TXT Me: All About Text Messaging For Your Business Read More »
This time of year, there is a distinct possibility that you’ll wake up in the morning, see a perfectly sunny forecast, and have a Ferris Bueller moment. If you’d rather spend the day driving around in your best friend’s dad’s Ferrari, you’ll be glad to know that UCx gives you the ability to carry on …
We’ve all been there: someone puts your call on hold, or you’re stuck in a call center’s queue, and suddenly you’re hearing that dreaded music. Why, oh why is it always light classical… can’t they use something more interesting? The answer to that question is more nuanced than you may think. The Role of Music …
Get Your Groove Back: Why – and How – to Update Your Music on Hold Read More »
When it comes to business communications, emerging channels like social media and video chat get a lot of ink – and deservedly so. But the tried-and-true ways of collaborating in the workplace persist, and in fact they are growing in usage. Nowhere is that more evident than in audio conferencing, which is still seeing impressive …
Now Hear This: Audio Conferencing Still Going Strong Read More »
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