Don Joos

The world is often filled with noise, and it can be challenging to cut through it sometimes. But there is one component today that every business can control: the customer experience. Delivering the best customer experience isn’t just about hiring talented employees. It’s about putting in place a culture of service, and that process begins …

As Customer Needs Evolve, the Experience Must Remain the Centerpiece Read More »

When I stepped into the role of CEO a year ago, TPx was beginning a tremendous transformation. I’ve spent my career focused on transformation, so out of the gate, I saw a significant opportunity to elevate the organization to better meet market demands and customer needs. Over the past year, the TPx team focused on …

After One Year, I’m Confident the Best is Yet to Come Read More »

I am excited to share that TPx has been honored with several industry awards and recognitions over the past few weeks and months including one today. This morning the Cyber Defense Magazine announced that TPx has been recognized with the Most Promising in SMB Cybersecurity award. This is prestigious award reinforces our commitment to keeping …

Celebrating Recent TPx Achievements Read More »

Over the past year, TPx has been focused on creating meaningful dialogue with employees on diversity, equity and inclusion and fostering an environment where employees can speak openly on the topic. In support of this focus, we invited Rick Welts, President and COO of the Golden State Warriors to speak with the TPx team about …

Diversity, Equity & Inclusion: Interview with Rick Welts Read More »

Customer service is a key priority at TPx. At our core, TPx is in the business of providing a secure, highly reliable managed collaboration and security solutions – phone systems, contact centers, firewalls, SD-WAN, endpoint security, connectivity and more. We design and deliver these services and solutions so that you can focus on running your …

TPx Updates from the CEO Read More »